Effective Date: August 3, 2026
Last Updated: 08/03/2026
At Evelion, our goal is to provide every client with a safe, relaxing, and professional massage experience. These policies help ensure that appointments run smoothly, respect everyone time, and create the best possible experience for all clients.
Thank you for taking a few moments to review our policies before your appointment.
Appointments may be requested through our website, by phone, email, text message, or other available booking methods. Please note that appointment requests are not confirmed until you receive a confirmation from Evelion. If we need additional information before confirming your appointment, we will contact you using the information you provide.
To help you enjoy a relaxed and unhurried experience, we recommend arriving 5 to 10 minutes before your scheduled appointment.
This allows time to complete any necessary paperwork, discuss your goals for the session, and begin your massage on time.
If you arrive late, your session may be shortened to avoid delaying appointments for other clients.
The full appointment fee may still apply.
If you expect to be late, please contact us as soon as possible. We will do our best to accommodate
you whenever scheduling allows.
If you need to cancel or reschedule your appointment, please provide as much advance notice as possible.
Appointments that are cancelled without sufficient notice or missed without notice may be subject to a cancellation or no-show fee.
Repeated late cancellations or missed appointments may affect your ability to schedule future appointments.
Payment is due at the time services are provided unless other arrangements have been made in advance.
We currently accept payment by:
We reserve the right to add, remove, or modify accepted payment methods at any time.
Massage therapy services are reserved specifically for each client.
For this reason, completed services are generally non-refundable.
If you are dissatisfied with your experience, please let us know. We value your feedback and will make reasonable efforts to address your concerns.
Gift cards may be used toward eligible services offered by Evelion.
Gift cards are not redeemable for cash except where required by applicable California law.
Please treat gift cards like cash. Lost or stolen gift cards may not be replaceable.
Additional Gift Card Terms & Conditions may apply.
Outcall massage appointments are available in select service areas.
Clients requesting outcall services are responsible for providing:
If the location is determined to be unsafe or otherwise unsuitable for providing massage services, the appointment may be cancelled or discontinued.
Your health and safety are our highest priorities.
Please inform us of any medical conditions, injuries, recent surgeries, medications, allergies, pregnancy, or other health concerns before your appointment.
If your health changes after scheduling, please let us know before your session begins.
Providing complete and accurate health information helps us provide massage services safely and appropriately.
Your comfort is our priority throughout your massage session.
Before your session begins, we will discuss your treatment goals, areas of concern, preferred pressure, and any health considerations that may help us personalize your massage experience.
Client comfort and privacy are our priorities. During the booking process, clients may choose their preferred draping option from those offered by Evelion. Regardless of the option selected, appropriate
draping will be maintained throughout the session in accordance with professional standards, client comfort, and applicable laws and regulations.
You are encouraged to communicate throughout your session. If you would like the pressure adjusted, feel uncomfortable, need to change position, or would like the session to stop at any time, please let your therapist know. Your comfort and well-being are always our priority.
Massage services for minors are provided only in accordance with Evelion's Minor Client Policy.
Evelion is committed to maintaining a respectful, safe, and professional environment for every client.
We ask all clients to:
Clients are welcome to take photographs before or after their appointment for personal use.
Photography, audio recording, or video recording during a massage session should be discussed with
Evelion in advance to ensure privacy, professionalism, and the comfort of everyone involved.
Photography or recording for commercial purposes requires prior written permission.
If you have any questions regarding these Massage Policies or any of our services, please contact us.
Email: evelioncenter@gmail.com
Phone: (747) 397-3777
Thank you for choosing Evelion. We appreciate the opportunity to be part of your wellness journey and
look forward to helping you achieve greater relaxation, comfort, and well-being.
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